12. RULES AND SAFETY PRECAUTIONS
Safety: The Properties are private homes and not hotels. There are no legal notices for precaution as you may find in hotels. Impera Businesses Group LLP and the Owner will not be liable for any accidents/injuries to you, the Occupants, or your guests while staying at the Property. Children: Impera Businesses Group LLP will endeavour to inform you of the suitability of the Property for children. However, please note that the Property may not have the same levels of safety measures that you may have in your home and the supervision of your children is your sole responsibility. In addition, our staff will not be held responsible for any children left unattended within the Property. The Property may contain a list pertaining to Rules and Security Precautions concerning the use of the Property or its facilities. Please read these Rules and Safety Precautions carefully if they are provided since they are an integral part of this agreement. You, the other Occupant, and your guests shall strictly adhere to these Rules and Safety Precautions. 13. SECURITY
The occupants must occupy the Property conscientiously and avoid any carelessness or negligence. In particular, he must not leave the Property unlocked without supervision to avoid any intrusion. In general, occupants must use the house and the furnishing therein as they should normally be used. Please note that not all Properties have safety deposit boxes. If required please inform Impera Businesses Group LLP at time of booking so that it can be provided in time. There is a charge for this service. If there is an alarm in the Property, please ensure that it is switched on whenever you leave the Property and at night before going to bed. Please note that the failure to do so could determine whether or not the property's insurance will cover any losses in case of burglary. 14. ANIMALS
No animals are allowed in the Properties without prior written consent of Impera Businesses Group LLP. It should also be noted that in a number of our properties, animals are prohibited altogether. An increased damage deposit of and a one-off cleaning charge will be required as part of this consent. If during the stay, damage is caused by the animal, we reserve the right to ban the animal from the property. If you are found to have an animal in the Property without prior consent in writing from Impera Businesses Group LLP, the staff of Impera Businesses Group LLP will have the right to evict all occupants from the property without refund. 15. SMOKING
Smoking is strictly prohibited in all Properties. Impera Businesses Group LLP and the Owner reserve the right to remove any group breaking this condition from the property without refund. In the event that smoking has occurred within the property, an additional cleaning charge of EUR 500 will be payable to Impera Businesses Group LLP immediately. 16. PROPERTY CAPACITY AND VISITORS
Each property has a maximum capacity which is outlined on the website and in the Booking Form. No Property can exceed the maximum capacity unless agreed in writing prior to arrival. Only persons confirmed on the booking form may occupy and use the facilities of the Property unless agreed in writing prior to arrival. There are to be no parties or any additional people invited to eat or stay overnight without the prior written consent of Impera Businesses Group LLP. In the event that permission is given, Impera Businesses Group LLP reserves the right to charge extra for the services provided.
Should the number of guests exceed the maximum capacity of the chalet, Impera Businesses Group LLP reserves the right to refuse you entry to the property or terminate your occupancy of the chalet with no monies refunded. 17. BEHAVIOUR
If in the opinion of the management of Impera Businesses Group LLP or the property owner we think that you or a member of your group behaves in a manner which is illegal, which causes or is likely to cause a danger, excessive disturbance (i.e. to neighbours), damage to the chalet, or acts in breach of any provision of the Booking terms and conditions, your rental may be terminated immediately and you shall be asked to leave. In this event, you shall not receive any refund and you shall be fully liable for any expenses incurred as a result of your behaviour or the behaviour of the persons in your group. No outdoor footwear is to be worn inside the property. Any damage caused to the floors as a result of wearing outdoor footwear or shoes with heels will be charged to you. 18. THIRD PARTY SERVICES
Impera Businesses Group LLP may arrange services from third party suppliers; including ski instruction, ski passes, airport transfers, childcare, babysitting. and any other third party services. Any booking Impera Businesses Group LLP arranges for you with a third party will be subject to that party's terms and conditions of business. You will be liable to pay the costs of any third party service. All costs must be settled prior to the end of your booking. Impera Businesses Group LLP will not be responsible for any outstanding costs due to the supplier and reserves the right to deduct any owed costs from the security deposit plus the cost of any taxes and credit card fees due. We do endeavour to ensure that all of our partners provide their services to the highest possible standards. 19. YOUR RESPONSIBILITES
You will indemnify Impera Businesses Group LLP for all losses and/or damage arising from any act or default on your part or the part of any member of your party. You will ensure that you have in your possession all necessary and valid travel documents. You accept that you ski and enjoy other winter sports at your own risk within the restrictions imposed by the resort or other authorities. We are not responsible for your actions and these restrictions. You will be financially responsible for any losses at the property or damages to the property due to theft if you, your guests, or your employees leave the property unsecured. 20. INSURANCE
Impera Businesses Group LLP is responsible for any injury or death, damage or loss of property, if proven to be as a result of our direct negligence but not for any other accident, injury, or death, loss or damage that might occur. 21. LIABILITY
Your contract for the rental of the Property is with the Owner and for the delivery of services with Impera Businesses Group LLP as an agent for the staff of the Owner, its own staff and as an agent for independent service providers. To the extent that Impera Businesses Group LLP is only an agent, it shall have no liability whatsoever for any loss, damage, or injury suffered by you. The Owner, Impera Businesses Group LLP, to the extent that it is providing services to you with its own staff, and any independent service providers will not be liable towards you, the Occupants or your guests for:
- (i) events that are not directly caused by their negligence;
- (ii) losses incurred due to your negligence or that of one of the Occupants or your guests (e.g. not keeping valuables in the safe, not switching on the alarm, failure to comply with security measures recommended etc.);
- (iii) accidents or injuries caused by you or one of your guest's negligence or lack of caution.
You will indemnify Impera Businesses Group LLP/the Owner for all losses and/or damage arising from any act or default on your part or the part of any member of your party. You accept that you ski and enjoy other winter sports at your own risk within the restrictions imposed by the resort or other authorities. We are not responsible for your actions and these restrictions. It is the responsibility of you and your group to judge the suitability of the terrain you ski. If you or any member of you party ski on terrain on the recommendation of or accompanied by a representative of Impera Businesses Group LLP, we will not be liable for any injuries, howsoever caused. 22. PASSPORT AND VISA REQUIREMENTS
It is your responsibility to comply with the local laws relating to visas and authorisations for the country in which the Property is situated. Please contact your local office for foreign travel and passports to enquire about passport, visa, and health requirements for the country in which the Property is situated. 23. DATA PROTECTION
Please note that the personal information of all Occupants (name, address, age, telephone number, email) shall be conserved in a confidential manner by Impera Businesses Group LLP for further reservations and to keep the Occupants informed of special offers (if requested). 24. CONFIDENTIALITY
The terms of this booking form are confidential and shall not be disclosed to third parties. We will respect the confidentiality of occupants and visitors to the chalet. For any special circumstances involving sensitive identities, you should make this explicit at the time of booking. 25. BREACH OF AGREEMENT
If, after the conclusion of this agreement, you do not make the required payments or you violate any other provision of the Booking Documents, the Owner and/or Impera Businesses Group LLP reserve their right to immediately terminate this agreement and refuse you access to the Property. In this event, no refund or compensation shall be due to you from either the Owner or Impera Businesses Group LLP. The latter reserve their rights for any damages or loss of profit caused to them directly or indirectly from your breach of this agreement. 26. ENTIRE AGREEMENT
The Booking Documents, the list of rules and safety precautions of the Property, and all applicable laws, constitute the entire understanding and agreement between you and the Owner for the short-term rental of the Property and between you, Impera Businesses Group LLP, the Owner, and any independent service providers for the services.
Impera Businesses Group LLP reserves the right to alter these terms and conditions from time to time and will notify you of any changes as soon as reasonably possible. The amended terms and conditions will apply to any booking that commences after the date of such notification. 27. APPLICABLE LAW AND DISPUTE RESOLUTION
These terms and conditions are to be construed, and any dispute between the parties determined, under the laws of United Kingdom. If no settlement can be reached by mediation, the dispute shall be finally settled by the courts of the place where the Property is situated.